Contact the editorial team
How do I reach the newsroom? For questions about coverage, requests for comment, or feedback on published work, write to [email protected]. Messages to this address are read by an editor and routed to the person responsible for the subject in question.
How do I pass on a tip or a document? Address news tips to [email protected]. Every tip is read by a person. If the information is sensitive - a document, a source requiring protection, a matter that could expose someone - state this in the first message without attaching anything, and a secure channel will be agreed before any material is exchanged. Source protection is treated as a working rule, not a formula; the data-handling side of it is described in our Privacy Policy.
How do I report an error? Send the article link and a short description of the problem to [email protected]. Each report is examined by an editor; nothing is dismissed automatically. The procedure and the deadlines that apply are set out in the Corrections Policy.
How do I discuss advertising? Commercial enquiries - campaigns, sponsorship, partnerships - go to [email protected]. What Qatrova accepts, refuses and how it labels paid material is described under Advertising. Advertising enquiries do not pass through the newsroom and carry no weight in editorial decisions.
Where do legal and privacy requests go? Legal notices, right-of-reply requests and takedown requests go to [email protected]; requests concerning personal data go to [email protected]. Both mailboxes are monitored, and every request receives a reasoned response.
What is the postal address? Written correspondence may be addressed to Qatrova Media WLL, Office 4, Building 27, Street 310, Zone 61, Doha, Qatar. Post is collected regularly; for anything time-sensitive, email remains the faster and more reliable route.
Every message sent to these addresses is read by a person. Response times vary with the subject and the queue, but no message is discarded unread.